Privacy Policy
This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information. We understand the importance of privacy, and we are committed to safeguarding your data. Please take the time to read this policy carefully to understand our practices. Personally Identifiable Information, or PII, refers to any information that can be used to identify an individual. This includes, but is not limited to, names, addresses, phone numbers, email addresses, and any other data that, when combined, can reasonably identify a specific person.
Prevention
In our effort to keep your data as safe as possible, we do our best to comply with and stay abreast of current Illinois law regarding data breach security. Specifically, we do our best to remain in compliance with Illinois' Personal Information Protection Act, the "Act" (815 ILCS 530).
To prevent a breach from ever occurring, we purposefully limit the number of personnel with access to de-identified data of our company's customers or clients. In concert with that limitation, we purposefully limit the number of third-party companies to whom we might share data with as well as limiting the number of data-sharing licenses we might give to other organizations.
Action Plan
According to § 10 of the Act, Reach Pathways would notify the Attorney General of Illinois in case of a breach. To the degree that we are able, we will always have a designated data team member who could do an initial data breach analysis and then reach out to the Attorney General's office regarding the breach. The designated data team member would be tasked with finding out whether the Attorney General will pursue an investigation which might preclude our company's obligation to promptly notify impacted users. See 815 ILCS 530/10 (b-5).
Notification
Regarding notifications in case of a breach, REACH Pathways would ensure that the notifications do not share more "data-specific" information than legally required. This is one way we mitigate risks. REACH Pathways would try to ensure that the information shared to affected parties does not create additional risks for our organization or our users.
For example, the Act says not to disclose the number of affected parties. By keeping that information private, REACH Pathways will be protecting our reputation while helping to maintain your trust as a user of our services. However, we would still provide information to help users mitigate their own risks, as § 12(2) directs, by recommending that impacted persons change their usernames or passwords on web forms or digital applications they've access through our systems (as necessary).
What we collect
In the course of providing our services, we may collect various types of information. This includes PII and non-personal information that helps us enhance your experience with REACH Pathways. The information we collect is used to improve our services, customize content, and communicate with you effectively.
We may collect personal information such as names, email addresses, phone numbers, and other relevant contact details when you register or use our services as well as your interactions on the platform.
We use cookies and similar technologies to enhance your experience and collect data about your usage patterns.
Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
How we use your info
We use the information we collect to provide and improve our services, personalize content, and communicate with you. We do not engage in the direct sale of personal data to third parties.
However, we may share certain information such as location, educational history, work background, and skills with potential employers and partners to facilitate employment opportunities. This information is shared with the intent to help match users with relevant job opportunities. By providing your information, you consent to the sharing of this data as described.
In addition, we may use aggregated and anonymized data for analytical purposes to enhance our services and user experience. We may send you relevant updates, newsletters, and promotional materials based on your preferences.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy or when required by law.
Third Parties
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
COPPA
We are in compliance with the Children's Online Privacy Protection Act (COPPA). Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
In compliance with COPPA, we may require verifiable parental consent before collecting, using, or disclosing personal information from children under 13. If we determine that a user is under the age of 13, and no verifiable parental consent has been obtained, we will promptly delete any such information.
AI Enabled Services
You acknowledge and agree that output from AI-enabled services may include errors (including without limitation math errors), may reflect biased, incomplete or incorrect information, may provide objectionable or offensive responses, may not account for events or changes to underlying facts occurring after the AI model was trained, and have other limitations. You should not rely on the factual assertions in output without independently fact checking their accuracy. Output may appear accurate due to its detail or specificity but contain material inaccuracies.
Limitations on Liability
We are not perfect, far from it actually. Given that, we want to level-set your expectations as it relates to our interactive computer services. If any user or customer is dissatisfied with our services or data privacy protection measures, we have not placed ourselves under any obligation to replace, refund, or otherwise reimburse you for a lack of or insufficient delivery of our services or protections. REACH Pathways officers, directors, members, employees, consultants, contract employees, volunteers, representatives and agents, and each of their respective successors and assigns make no representations or warranties concerning our services, including without limitation regarding any content contained in or accessed through our services. Additionally, we will not be responsible or liable for the accuracy, copyright compliance, or legality of material contained in or accessed through our services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, our services.
Indemnity
You agree to indemnify and hold REACH Pathways harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of our services and any related systems, and (b) your violation of these terms and conditions. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment
You may not assign, delegate or transfer these terms or your rights or obligations hereunder, or your services account, in any way (by operation of law or otherwise) without REACH Pathways' prior written consent. We may transfer, assign, or delegate these terms and our rights and obligations without consent.
Choice of Law
These terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of Illinois, without regard to the conflicts of laws provisions thereof.
Arbitration Agreement: Please read the following Arbitration Agreement carefully because it requires you to arbitrate certain disputes and claims with REACH Pathways and limits the manner in which you can seek relief from REACH Pathways. You acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, REACH Pathways' officers, directors, employees and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these terms against you as the third-party beneficiary hereof. (a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in Cook County, Illinois. The arbitration will proceed in the English language by up to three commercial arbitrators with substantial experience in resolving intellectual property and commercial contract disputes. The arbitrators shall be selected from an agreed upon and appropriate list. Judgment upon the award rendered by such arbitrators may be entered in any court of competent jurisdiction. (b) Small Claims Court; Infringement. REACH Pathways may assert claims in small claims court in Cook County, Illinois or any United States county where you live or work. Furthermore, notwithstanding the foregoing obligation to arbitrate disputes, REACH Pathways shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction, to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. (c) Waiver of Jury Trial. You waive any constitutional and statutory rights to go to court and have a trial in front of a judge or jury. You are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Chicago Scholars over whether to vacate or enforce an arbitration award, you waive all right to a jury trial and elect instead to have the dispute be resolved by a judge. (d) Waiver of Class or Consolidated Actions. All claims and disputes against REACH Pathways within the scope of the arbitration agreement must be arbitrated or litigated on an individual basis and not on a class basis. Claims of more than one user or users cannot be arbitrated or litigated jointly or consolidated with those of any other user.
Your Choices
You can manage your communication preferences and opt-out of certain data processing activities. Please email info@reachpathways.com to opt-out or ask any questions.
Updates
Our Privacy Policy may be updated periodically to reflect changes in our data practices. We will notify you of any material changes, and the updated policy will be posted on our website.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@reachpathways.com